Help

How to use Viber Ads Manager

Getting started — step by step

1

Sign up

Click "Sign Up", enter your email and phone number, and verify your email.

2

Create an ad

From the dashboard click "New ad", pick the ad type (image/video) and the placements. You can select several placements at once.

3

Add your creative

Enter the headline, body, action-button text and link, and upload images in the required sizes. Check the live preview.

4

Choose your audience

Target by device, operator, age group and interests. Leave empty to reach everyone.

5

Set budget and schedule

Pick a budget ($100–$2,000), a start date (2+ days after ordering) and a duration (3–31 days).

6

Confirm and pay

Review your order, accept the Terms of Service and pay by card. Once approved by our team, your ad goes LIVE.

Frequently asked questions

What is the minimum budget?+

Minimum $100, maximum $2,000. $1 buys 1,000 impressions.

How do I pay?+

After confirming your order you pay via Stripe with an international card (Visa, Mastercard). Once paid, your ad enters review.

When does my ad start running?+

After payment our team reviews your ad. The start date is at least 2 days after the order is created.

Which placements are available?+

Six placements: Chat Tab, Calls Tab, More Tab, Business Inbox, After Call and Caller ID. One order can target several placements at once.

What are the image requirements?+

Chat Tab/After Call/Caller ID: 300×250px. Calls/More/Business Inbox: 208×208px. PNG or JPEG, up to 1MB.

What are the video requirements?+

MP4, 300×250px, up to 15 seconds, up to 30MB. Video ads run only in After Call and Caller ID.

Do I get a refund if my ad is rejected?+

Yes. If our team rejects your ad, the payment is refunded in full automatically and the reason is emailed to you.

How long can a campaign run?+

From 3 to 31 days. Quick picks for 3, 7, 14 days or 1 month.

Where do I see results?+

The dashboard shows impressions, clicks and spend per campaign. Your profile shows account-wide totals.