Terms of Service

Please read the following terms carefully before using the Viber Ads platform.

1. The Company will provide services to the Customer according to the Order Form approved by both parties.
2. Orders will be placed using the standard Order Form template.
3. When preparing advertising materials, the Customer is responsible for meeting content, format and technical requirements. The Company is not liable for any consequences arising from failure to meet these requirements.
4. Within four (4) business days of the Order Form being confirmed, the Company will send the technical requirements to the Customer electronically.
5. If Viber's technical conditions change and the sizes or placements are affected, the Customer may terminate the order for the remaining period. Fees for the period already delivered are non-refundable.
6. Audience targets and projected metrics are estimates based on Viber's calculations and are not guaranteed.
7. Each Order Form will be assigned a campaign ID, and performance reports will be generated based on data recorded in Viber's systems. Reports will be issued only in Viber's format and shall serve as the official final record.
8. The service will be delivered in compliance with Viber's standard terms and advertising policy. Even where not explicitly stated in the contract, materials may be withheld or stopped based on those documents.
9. The Company requires the Customer to follow Viber's standard terms and policies, and may provide guidance and information to help meet those requirements.
10. I have read and agree to comply with Viber's standard terms and advertising policy.